We are delighted to welcome AfrikaTikkun as a Makerble client.

Founded in South Africa and working across multiple provinces and programme areas, AfrikaTikkun delivers education, early childhood development, health, social support and youth employability services to communities in need. With a footprint that spans numerous sites and a beneficiary base measured in tens of thousands of young people and families, their monitoring and evaluation demands are substantial. Managing that complexity across multiple systems had become increasingly difficult, and the team knew that a more unified approach was needed.

Challenge

Dr Nellie Zembe, AfrikaTikkun's Global Head of Monitoring, Evaluation, Research and Learning, led the process of identifying a platform that could meet the organisation's needs. The priorities were clear: a single environment in which beneficiary records, programme attendance, registration forms and log frames could all live together, with the ability to compare groups, track progress over time and report meaningfully to funders. The existing system, which handled some of these functions in isolation, had reached the limits of what it could offer.

Solution

Makerble's CRM, scheduling, surveys and impact modules together address that need as an integrated whole. Beneficiaries can be registered directly through customisable intake forms, their programme journey tracked session by session, and their outcomes connected to the log frames that sit alongside. For AfrikaTikkun, where attendance data is a particularly important indicator of programme engagement, the ability to see attendance rates by programme, by individual young person and by site, and to link those figures directly back to indicator targets, was a significant factor in the decision.

Equally important was the platform's flexibility when it comes to data visualisation and reporting. Makerble's built-in demographic breakdowns, progress boards and trend charts reduce the need to export data to third-party tools for routine analysis, whilst the API and CSV export options remain available for more complex queries. For an organisation that needs to report to diverse funders and internal stakeholders with different requirements, that combination of out-of-the-box reporting and openness to integration matters.

Implementation

The initial phase of the partnership focuses on three key deliverables: migrating existing beneficiary data from AfrikaTikkun's current system into Makerble, building out digital log frames for the organisation's core programmes, and piloting online registration forms with one programme to demonstrate the workflow to frontline staff before wider rollout. These three milestones will determine the shape of the full organisational rollout planned for 2027.

We are looking forward to the work ahead.

To find out more about how Makerble supports monitoring and evaluation for youth development and social programmes, book a demo or explore the platform.

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