For a charity delivering commissioned mental health, wellbeing or community health services, particularly where NHS reporting is part of the contract, the choice of platform often comes down to how tightly the system is built around one commissioning framework versus how well it flexes across several at once. MYMUP Digital is built specifically to connect voluntary sector delivery with NHS data flows. Makerble is built to be reshaped, service by service, around whatever each individual commissioner asks for, even when those requirements look nothing alike from one contract to the next.

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Where MYMUP is strong

MYMUP Digital has spent over a decade working specifically with VCSE organisations delivering NHS-commissioned mental health and wellbeing services, which is evident in how tightly the platform is built around that one workflow. Its Client Patient Record sits at the centre of a hub-and-spoke model, letting a commissioner's central triage service refer a client into a partner organisation's own instance of the same system. Outcomes are captured through built-in, nationally accredited assessments, coded in SNOMED CT, and submitted monthly to the NHS Mental Health Services Data Set, with DCB0129, DCB0160, DTAC and Cyber Essentials compliance behind it. For an organisation whose delivery sits almost entirely inside one NHS commissioning ecosystem, that native MHSDS pipeline is a genuinely strong, purpose-built fit.

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Where Makerble differs

The challenge tends to surface once an organisation grows past a single commissioner. Many VCSE services aren't funded by one relationship, they're funded by several at once, each with its own reporting format, its own reporting frequency (some monthly, some quarterly, some both) and its own idea of what counts as an outcome. Building that flexibility into a system that also has to satisfy a fixed NHS data standard is a hard combination, but that's exactly what Makerble is built for.

Makerble combines four elements in one workspace: a CRM for tracking every individual across however many services and sites an organisation runs; scheduling for coordinating one-to-one and group sessions, including recurring appointments; surveys, including validated tools like GAD-7, YP CORE and SWEMWBS, for measuring change over time at the individual level; and a reporting layer that lets each commissioner's exact requirements sit alongside everyone else's, on the same underlying data, without forcing the rest of the organisation into one template.

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Configurable terminology and outcomes per service

Where one commissioned programme calls someone a client and another calls them a young person, or where a closure reason needs to read differently depending on which contract it's reported against, Makerble's forms, fields and closure reasons are configurable per service rather than fixed platform-wide, while still rolling up into a single organisation-wide view when needed. What's more, Makerble's forthcoming AI ReportMaker tool can draft bespoke reports for each of your commissioners, based on the template you set.

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Safeguarding with built-in escalation

Makerble's safeguarding flags can trigger automated alerts to the right people, grouped by their relationship to the case rather than a fixed distribution list, with configurable escalation if nothing has been actioned within a set number of days.

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At a glance

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Which is the right fit

Neither platform is simply better. An organisation whose delivery sits inside a single NHS commissioning framework, with MHSDS submission as a core requirement and little reporting complexity outside that one relationship, will likely find MYMUP's purpose-built pipeline a close match. An organisation juggling several commissioners, each wanting a different report, on a different schedule, in a different format, alongside an NHS reporting requirement, is likely to get more from Makerble's ability to configure each commissioner's exact framework separately while keeping everything on one underlying dataset.

The honest answer for most organisations weighing the two is to ask what question you most need the platform to answer. If it is does our MHSDS submission work, MYMUP is built for exactly that. If it is can we satisfy several different commissioners' different reporting formats without running several different systems, Makerble is the better starting point.

Curious how Makerble would work across a multi-commissioner caseload? Book a demo with our team and we'll set up a trial account where you can see the value of the platform for yourself.