
.
Case Management
- Typeform is not a case management tool.
- This means that in order to use Typeform, you have to maintain a separate system to manage your day to day work with clients, beneficiaries and stakeholders
- If you want to use surveys to understand your impact, you will have to copy & paste some data between your spreadsheet and Typeform.
- This is inefficient, takes up precious time and is susceptible to human error.
Distance Travelled
- Typeform is designed to give you a show you the results from a single survey campaign. It is not designed to compare individual people’s survey results over time.
- On Makerble, every respondent has a profile
- This means that Makerble can automatically detect their pre-programme, mid-programme and post-programme responses to each question and instantly report the improvement over time for each individual beneficiary but also for the cohort as a whole

There are no insights beyond the questions in your survey
- Typeform only looks at the answers to survey questions
- It does not take into account the operational information you have about your beneficiaries
- Because you cannot cross-reference your survey data with your operational data, it means that you miss out on valuable insights.
Example
- If you are a therapy nonprofit, your case management system shows the demographic makeup of your clients and the number of sessions they attend. By cross-referencing this with your client’s survey results (which you can do in Makerble), you could see that:
- people who attend between 5 & 10 sessions tend to be those that see the biggest improvement
- Black girls aged from 14 to 17 tend to underperform versus the average
- Everyone who is counselled by Therapist X tends to see a bigger change over time
Those kinds of insights that tell you about the audiences you're under-serving are only possible when you're able to cross-reference survey responses with operational data about how often you see people, who sees them, demographic details about those people, who referred them, etc.
Conclusion
- Whilst Typeform is a powerful surveys tool, it stops at surveys.
- Whereas on Makerble you will get the context that helps you understand your survey results